Privacy Policy

Last updated: August 2026

DWORKS Media ("DWORKS", "we", "us") is a creative digital agency based in Vancouver, British Columbia. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide through our forms, such as your name, email address, phone number, and company.
• Project details you share when requesting a service, including project type, budget, timeline, and message.
• Technical data collected automatically, such as IP address, browser type, device, and pages visited.
• Communication records from emails, calls, and messages exchanged with our team.

2. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To prepare proposals, quotes, and service agreements.
• To deliver, maintain, and improve our services and website.
• To send relevant updates and marketing communications (you may opt out at any time).
• To comply with legal obligations and protect our rights.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to analyze traffic, understand user behavior, and improve your experience. You can control cookies through your browser settings, but disabling them may affect some features of the site.

4. Information Sharing

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as hosting and analytics providers), when required by law, or in connection with a business transfer. All third parties are expected to handle your data with the same care we do.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at contact@dworksmedia.ca.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at contact@dworksmedia.ca or Vancouver, BC, Canada.